Privacy Policy
Updated: February 22, 2024
We’ve updated our Privacy Policy below.
At Road Dog Entertainment, along with our affiliates "The ReAction Lab," , “we”, “our” or “us” hold your privacy in the highest regard. We are committed to safeguarding any information we collect from or about you. This Privacy Policy outlines how we handle Personal Information gathered from or about you as you engage with our website, applications, and services, collectively referred to as "Services." The way we utilize this data is dictated by our customer agreements, which govern your access to and use of these offerings.
Personal Information We Collect
We gather your Personal Information in the following ways:
Personal Information You Provide: Your Personal Information is collected in several instances, including when you register for our Services or when you communicate with us. This includes:
● Account Information: Creating an account with us means we collect details related to your account such as your name, contact information, account login details, payment card details, and your transaction history. This is collectively known as "Account Information."
● User Content: As you utilize our Services, any Personal Information contained in the inputs, file uploads, or feedback you provide is collected by us as "Content."
● Communication Information: Any communication with us involves the collection of your name, contact details, and the content of your messages, referred to as "Communication Information."
● Social Media Information: We are present on social media platforms including Instagram, Facebook, Telegram, Twitter, YouTube, and LinkedIn. Interaction on our social media pages leads to the collection of Personal Information you choose to share with us, such as your contact details, collectively termed as "Social Information." Furthermore, our social media page hosts may give us aggregated data and analytics regarding our social media presence.
● Other Information You Provide: This encompasses any additional information you supply to us, such as participating in our events or surveys or providing information for identity verification purposes, collectively referred to as "Other Information You Provide."
Personal Information Collected Automatically Through Service Use: Each time you visit, interact with, or utilize our Services, we automatically gather certain types of information regarding your engagement ("Technical Information"):
● Log Data: This includes information that is automatically sent by your browser or device when you access our Services. Log data encompasses your Internet Protocol (IP) address, browser type and configuration, the date and time of your access, and your interactions with our Services.
● Usage Data: Information about how you use our Services is automatically collected. This might include the kinds of content you view or interact with, the features and actions you engage in, along with your time zone, country, access dates and times, browser type and version, type of device, and your network connection details.
● Device Information: We collect specifics about your device such as its name, operating system, unique device identifiers, and the browser utilized. The information gathered can vary based on your device's type and its settings.
● Cookies: Our Services use cookies to function, manage, and enhance your user experience. A cookie is a small data file sent to your browser from a website you visit, allowing the site to remember information about your visit. Your browser settings can be adjusted to accept all cookies, reject all cookies, or notify you when a cookie is offered, giving you the choice to accept it or not. However, blocking cookies may limit your ability to use certain features or areas of a website. For more information on cookies, you can visit All About Cookies.
Analytics: To understand how users engage with our Services and to improve your experience, we utilize various online analytics tools that employ cookies to gather data on your usage of our Services.
How we use personal information - We utilize Personal Information for various purposes, such as:
● To deliver, manage, sustain, and analyze our Services;
● To enhance our Services and undertake research;
● To communicate with you, including sending information about our Services and events;
● To develop new programs and services;
● To prevent fraud, criminal activity, or misuse of our Services, and to ensure the security of our IT systems, architecture, and networks;
● To facilitate business transactions; and
● To adhere to legal obligations and processes, and to protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.
Use of Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information so it can no longer identify you, utilizing this information to assess our Services' effectiveness, to enhance and add features to our Services, for research, and other similar activities. We may occasionally share aggregated user behavior and characteristics with third parties, publish this aggregated data, or make it widely available. The collection of aggregated information may be through the Services, cookies, or other methods outlined in this Privacy Policy. We commit to maintaining and utilizing de-identified information in an anonymous or de-identified format, not seeking to re-identify the information unless legally obligated.
Disclosure of Personal Information
Under specific circumstances, we may share your Personal Information with third parties without additional notice to you, except as mandated by law:
● Vendors and Service Providers: We may share Personal Information with vendors and service providers who assist us in our business operations and provide certain services, including hosting, customer service, cloud computing, email communication, web analytics, and other IT services. These parties are authorized to access, process, or store Personal Information solely for performing their services on our behalf, following our directives.
● Business Transfers: In the event of a merger, sale, restructuring, bankruptcy, receivership, or a transfer of services to another provider ("Transaction"), your Personal Information may be disclosed during the diligence phase to parties involved in the Transaction and transferred to a successor or affiliate as part of that Transaction, along with other assets.
● Legal Requirements: Your Personal Information may be shared with government authorities, industry peers, or other third parties if legally required, or if we believe in good faith that such sharing is necessary to (i) comply with legal obligations, (ii) protect and defend our rights or property, (iii) address violations of our terms, policies, or legal requirements, (iv) prevent fraud or other illegal activities, (v) ensure the safety, security, and integrity of our products, employees, users, or the public, or (vi) protect against legal liability.
● Affiliates: We may share Personal Information with our affiliates, which are entities that control, are controlled by, or are under common control with us. Our affiliates will use the Personal Information in a manner that is consistent with this Privacy Policy.
● Other Users and Third Parties You Share Information With: Some features allow you to share information with other users or third parties. For instance, you might share page links from The ReAction Lab via shared links or send information to third-party applications through custom actions. Ensure you only share information with trusted users or third parties.
Your Rights
Depending on your location, you might be entitled to various legal rights concerning your Personal Information. These rights could include the ability to:
● Access your Personal Information and details about how we process it.
● Erase your Personal Information from our database.
● Correct or update any inaccuracies in your Personal Information.
● Transfer your Personal Information to another entity (data portability right).
● Limit the processing of your Personal Information.
● Revoke your consent at any time if our processing is based on your consent.
● Oppose our processing of your Personal Information.
● File a complaint with the relevant data protection authority in your jurisdiction.
You may be able to exercise some of these rights directly through your account with us. If you find it difficult to do so through your account, please direct your requests to our privacy webpage here.
Links To Other Websites
The Service includes links to websites that are not managed or owned by The ReAction Lab, such as social media platforms ("Third Party Sites"). The privacy practices and policies of these Third Party Sites, not this Privacy Policy, will dictate how your information is handled when shared with them. We provide these links without implying endorsement or having conducted reviews of these sites. For details on their privacy practices and policies, please reach out to the Third Party Sites directly.
Security and Retention
We employ measures that are considered commercially reasonable in the industry to safeguard Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, whether it's stored online or offline. Nonetheless, it's important to acknowledge that no method of transmission over the Internet or method of electronic storage is completely secure. Emails sent to or from our service may not be secure, so we advise caution when deciding what information to send us via email or the Service. We cannot be held accountable for the bypassing of any privacy settings or security protections on the Service or on any third-party websites.
We will retain your Personal Information only for the period necessary to fulfill the purposes outlined in this Privacy Policy, such as providing the Service, resolving disputes, ensuring safety and security, or meeting our legal obligations. The duration for which we keep your Personal Information varies, depending on factors like the volume, type, and sensitivity of the data, the potential risk of harm from unauthorized disclosure or use, our processing objectives, and legal requirements.
Effective as of February 22, 2024
